Welcome to Edera

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Only users with authorized email domains can access this portal.
Contact support@edera.dev if you need assistance.

Welcome to Edera

Welcome to the Edera Customer Portal! We’re excited to have you on board and look forward to helping you secure your infrastructure with our cutting-edge container security platform.

What to Expect

Introduction to Customer Team

You’ll be supported by our dedicated support team who have direct access to:

  • Customer Engineering: For technical implementation and custom configurations
  • Support Team: For technical questions and troubleshooting assistance
  • Sales Team: For strategic guidance and account management

Support Structure

  • Dedicated support channel: A private communication channel exclusively for your organization. Encountering an issue or have a general question? Simply send us a message in your organization’s Slack channel. Prefer email? You can contact us at support@edera.dev, too. Support requests will be tracked in your organization’s Slack channel.
  • Support availability: Monday-Friday, 9 AM - 5 PM CST (with emergency escalation available)
  • Curated support resources: A collection of helpful resources for you in our Knowledge Base
  • Regular check-ins: Weekly or bi-weekly meetings to ensure everything runs smoothly

Resources and Access

  • Edera documentation: Comprehensive guides, API references, and best practices at docs.edera.dev
  • Knowledge Base: Customer-focused articles for common questions and troubleshooting in our Knowledge Base
  • Direct support: Reach us via your dedicated Slack channel or at support@edera.dev

Getting Started

Step 1: Share Your Environment Details

Depending on your infrastructure, your team will coordinate with us to provision access:

  • AWS customers: Submit your AWS account information so we can share the Edera AMI with your account
  • Other platforms (GCE, Azure, Linode, bare metal): Your support team will walk you through access and installation for your environment

Step 2: Install Edera

Edera supports multiple deployment targets. Full installation guides for each platform are in the docs:

Installation follows the same pattern on each platform: deploy nodes with Edera, configure the edera RuntimeClass in Kubernetes, and run a test workload to verify.

Step 3: Deploy Your First Workload

Once installed, securing a workload is a single line change to your pod spec:

runtimeClassName: edera

Next Steps

  1. AWS users: Complete the AWS Account Setup
  2. All users: Review the Installation Guide and Knowledge Base

Need help? Check out our Support Resources, or contact your support team via Slack or email support@edera.dev.

Last updated on
AWS Account Setup